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Accessibility Statement

At Elm Psychology, we are committed to ensuring accessibility for people of all abilities, both on our website and in our services. We aim to provide an inclusive experience for everyone and apply relevant accessibility standards.

Website Accessibility
We take the following measures to ensure digital accessibility of the Elm Psychology website:

 

  • Clear, simple language

  • Logical heading structure

  • Alternative text for images

  • Sufficient color contrast

  • Resizable text without loss of functionality

  • Keyboard-navigable menus

  • Consistent navigation structure

  • Forms with clear labels

  • Conformance Status


The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Elm Psychology website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


Service Accessibility
We are committed to making our psychological services accessible to all clients, regardless of ability:

 

Physical Accessibility

  • Home visits are available for those unable to attend other locations

  • Virtual consultations are offered for those who prefer or require remote services

  • When selecting external venues for assessments or meetings, we prioritise accessible locations

  • Flexibility in timing appointments to accommodate individual needs


Communication Accessibility

  • Information is provided in clear, jargon-free language

  • Written materials can be provided in alternative formats upon request

  • We welcome the presence of interpreters, signers, or other communication support assistants

  • Flexibility in communication methods (email, phone, text, video call)


Assessment Accessibility

  • Assessment approaches are adapted to accommodate individual needs and abilities

  • Additional time is provided when needed for assessments

  • Regular breaks are incorporated into sessions as required

  • Use of various assessment tools to ensure fair and accurate evaluation regardless of specific needs


Reasonable Adjustments
We are committed to making reasonable adjustments to our services to accommodate individual needs. Please contact us in advance to discuss any specific requirements you may have.


Feedback
We welcome your feedback on the accessibility of both our website and services. Please let us know if you encounter accessibility barriers: E-mail: info@elmpsychology.org


We try to respond to accessibility feedback within 7 business days.


Assessment Approach
Elm Psychology assessed the accessibility of this website by the following approaches:

 

  • Self-evaluation

 

This statement was created on 9th April 2025 and was last updated on 9th April 2025.


This expanded statement helps demonstrate Elm Psychology's commitment to accessibility in all aspects of its operations, not just the website. It shows that Emma is considerate of diverse needs in her professional practice, which is particularly important for an educational psychology service that works with children and young people who may have various additional needs.

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